This is an entrance and exit without entry doors.
There is a Zebra crossing outside.
The approach to the entrance may cause difficulty for some users as the pavement is uneven on the approach to the entrance.
Wheelchair users can use the entrance unaided.

Staff available to help
Monday-Saturday 04:30-01:00
Sunday 08:00-00:00

There are accessible ticket machines located at the station entrance by the ticket office and car park.

But there is no accessible ticket office counter but an induction loop is available.

Ramps are used to access train.

Accessible taxis are available. Please request staff assistance.

Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to

An accessible toilet is available on platform 4.
The main entrance doors of the toilet are not automatic and the door to the toilet opens out. There are grab rails present and an assistance alarm is provided. There are no baby change facilities available in this toilet but there is a baby change cubicle adjacent although it is not accessible.
The toilets are not on level access. - There is a small incline leading into the toilet.
The toilets are kept locked and require a RADAR Key. A radar Key available from station staff. If you wish to buy a \\\'National Key Scheme\\\' key, [RADAR].
Their address is 12 City Forum, 250 City Road, London EC1V 8AF
Tel: 020 7250 3222
Minicom: 020 7250 4119
Fax: 020 7250 0212

The whole station has step free access with access via lifts to platforms, and the ticket office and car park are step free.

The lift car dimensions are sufficient for a wheelchair user and their companion.
The buttons are also in Braille, and there is an emergency alarm button within easy reach for all users.
Height of the handrail in metres: 0.90
Height of the call button in metres: 0.90
Height of the direction button in metres: 1.2

Impaired mobility set down
Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point - Ticket office main concourse. Please notify a member of staff.

There are disabled parking spaces but unfortunately there is no accessible car park equipment.

Onward travel
Access Plymouth run a Dial-a-Ride service, more info:
The taxi operator below provides accessible taxis in the Plymouth area:
Plymouth Taxis Ltd - Tel: 01752 606060
Last edited by myyada at 24/11/2015 10:20:54
Contributors : sophie myyada


17/11/2015 13:34
Good Station

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